Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a more relaxed fit or checking our 'Fit Notes' section.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may cancel within 30 minutes of placement; after that, please follow our standard return process.
Are your materials sustainably sourced?
Hemline is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and responsible manufacturing partners across our seasonal collections.
Do you offer international shipping?
Yes, we ship to over 50 countries. Shipping costs and delivery timelines are calculated at checkout based on your location.
How should I care for my Hemline garments?
To preserve the quality of your items, we recommend following the care label instructions. Generally, cold washes and air drying are best for longevity.
What should I do if I receive a damaged item?
Please contact our support team immediately with your order number and a photo of the defect so we can arrange a replacement.